Knowledge base
— Find the answers you're looking for.
Demo database
A centralized tool for managing and tracking refurbished and demo units worldwide. It provides quick access to product details, owners, locations, and availability to ensure efficient allocation and visibility across teams.
Demo requests
Submit a request to obtain an EXFO demo unit.
My demo units
Access the complete list of demo units currently in your possession.
Remote demos
Access virtual demo environments to explore product interfaces and configurations
Price lists
Quickly access the latest price lists for all our products.
My orders
View your order history and track their current status.
Lead times
Check estimated delivery times to better plan your purchases. Product lead times are updated on a monthly basis and may be subject to change at any time. Actual delivery time is only confirmed upon receipt of an order.
Refurbished EXFO instruments
Please click here for a list of available refurbished units.
Product categories for US Distributors
Product categories and associated discounts (as per your Distribution Agreement) reflect EXFO standard discounting levels, depending on the market.
Repair (RMA)
Using an EXFO Service Center ensures your devices are repaired by EXFO-certified technicians using genuine parts and adhering to the latest calibration standards.
Service centers
Our certified service centers around the world provide consistent and accurate calibration services.
Service center capability matrix
The Service center capability matrix file is readily available for your consultation. The information within contains where each active EXFO product can be serviced throughout the world.
Calibrations services
EXFO calibration services ensure your test instruments deliver precise, reliable results. With calibration experts, advanced facilities, and adherence to industry standards, your equipment performance is optimized and device lifespan extended.